Refund policy

Draft: the seller name and contact address are placeholders until the Paddle account is set up. Review before launch.

Last updated: 8 November 2026

If Scratchpad AI isn't right for you, you can get a full refund within 14 days of your first payment or of a renewal. No reason is needed.

Refunds are handled by Paddle, our merchant of record. To ask for one, use the link in your Paddle receipt email, or find your purchase at paddle.net.

When a payment is refunded, its licence key stops working. The app itself, and AI with your own API key, keep working.

After 14 days, you can cancel at any time to stop the next renewal; Scratchpad AI keeps working until the end of the period you've paid for.

This policy doesn't affect your rights under consumer law.